our services


Non-Medical Agency Services


Connect Home Care is committed to providing a comprehensive range of high-
quality non-medical services to meet the individual needs and preferences of our clients. We strive to promote
their independence, well-being, and overall quality of life through our diverse and personalized service
offerings.

01. Care Planning and Coordination


At Connect Home Care we have established guidelines for care planning and coordination within our non
medical home care agency to ensure the provision of individualized and comprehensive care for our clients.
These guidelines apply to all staff members involved in the care planning and coordination process, including
care managers, caregivers, and administrative personnel.
Assessment and Care Planning:
• A comprehensive assessment will be conducted for each client, considering their physical, emotional, social, and cognitive needs, as well as their preferences and goals.
• Based on the assessment, an individualized care plan will be developed in collaboration with the client, their family, and any other relevant healthcare professionals.
• The care plan will outline specific interventions, goals, and timelines for achieving desired outcomes


02. Respite Service for Primary Caregivers


At Connect Home Care we recognize the invaluable role of primary caregivers and the need for respite care
to support their overall well-being and are committed to providing non-medical respite care services that offer
temporary relief and support.
Goals:
• To provide temporary relief to primary caregivers by offering quality respite care services.
• To ensure the safety, comfort, and well-being of the care recipients during respite care.
• To promote open communication and collaboration between primary caregivers, care recipients, and
our agency.
• To support primary caregivers in their caregiving role by addressing their specific needs and concerns.
Respite Care Services:
• Non-medical respite care services will be provided to give primary caregivers a temporary break from
their caregiving responsibilities.
• Respite care may be offered on an hourly, daily, or overnight basis, depending on the specific needs
and preferences of the primary caregiver.
• Trained and qualified respite care providers will deliver compassionate, person-centered care to the
care recipients during the respite period.

03. Companion Care


At Connect Home Care we provide non-medical routine companion care services to enhance the quality of
life and well-being of our clients in the state of Washington. We strive to offer compassionate support and
companionship to promote independence and social engagement.
Goals:
• To provide companionship and emotional support to clients through regular interaction and
engagement.
• To enhance the client’s quality of life by fostering social connections and participation in meaningful
activities.
• To promote independence and well-being by assisting with non-medical tasks and daily routines.
• To ensure client safety and comfort during companion care visits.
Companion Care Services:
• non-medical routine companion care services will be provided to clients in their homes.
• Services may include companionship, conversation, recreational activities, reading, hobbies, and
assistance with light household tasks.
• Companion care visits can be scheduled on an hourly, daily, or weekly basis, depending on the client’s
needs and preferences.


04. Mobility/ Ambulation Assistance


Connect Home Care provides safe and supportive non-medical mobility and ambulating assistance to our
clients in the state of Washington. We aim to enhance their independence and well-being by offering
compassionate assistance that promotes mobility, stability, and confidence.
Goals:
• To assist clients with mobility challenges in maintaining their independence and quality of life.
• To provide personalized support tailored to each client’s specific needs and abilities.
• To ensure the safety and well-being of clients during mobility and ambulating assistance.
• To foster open communication and collaboration between clients, caregivers, and our agency for
effective coordination of assistance.
Mobility and Ambulating Assistance Services:
• Non-medical mobility and ambulating assistance services will be provided to clients based on their
individual needs and preferences.
• Assistance may include support with walking, transferring, repositioning, using mobility aids (e.g.,
walkers, canes), and fall prevention techniques.
• Services can be scheduled on an as needed or recurring basis, depending on the client’s requirements
and availability.


05. Personal Care Services


Connect Home Care is committed to providing non-medical personal care services that promote the well-
being and independence of our clients in the state of Washington. We aim to deliver compassionate and
respectful assistance with daily activities to support clients in maintaining their dignity and quality of life.
Goals:
• To assist clients with activities of daily living (ADLs) and instrumental activities of daily living (IADLs) to
promote their independence and well-being.
• To provide personalized care and support that respects the client’s preferences, cultural background,
and values.
• To ensure a safe and comfortable environment while personal care services are taking place.
• To foster open communication and collaboration between clients, their families, and our agency.
Personal Care Services:
• Non-medical personal care services will be provided to clients in their homes.
• Services may include assistance with bathing, grooming, dressing, toileting, mobility, medication
reminders, meal preparation, light housekeeping, and transportation.

06. Social Care & Tech Assistance


Connect Home Care recognizes the importance of social connections and technological support for our
clients in the state of Washington. We are committed to providing social and technological assistance that
promotes engagement, connectivity, and access to resources to enhance our clients’ well-being and
independence.
Goals:
• To provide social support and companionship to clients, fostering a sense of belonging and reducing
social isolation.
• To assist clients in utilizing technology and digital resources to enhance their daily lives and access
information and services.
• To promote digital literacy and empower clients to make informed choices regarding technology
usage.
• To ensure the privacy and security of clients’ personal information when providing technological
assistance


07. Non-Medical Transportation


Connect Home Care is committed to providing safe and reliable non-medical transportation services to our
clients in the state of Washington. We aim to facilitate their mobility, access to essential services, and
community engagement by offering transportation assistance that is respectful, efficient, and tailored to their
needs.
Goals:
• To ensure the safe and timely transportation of clients to and from medical appointments, social
engagements, errands, and other essential destinations.
• To provide compassionate and supportive assistance during transportation, promoting comfort and
reducing anxiety.
• To maintain a fleet of well-maintained vehicles and adhere to all applicable regulations and safety
standards in the state of Washington.
• To foster open communication and collaboration between clients, caregivers, and our agency for
efficient transportation coordination.


10. General Home Management


Connect Home Care provides comprehensive basic home management services for older adults living at
home in the state of Washington. We aim to promote a safe, comfortable, and well-maintained living
environment that supports their independence and quality of life.
Goals:
• To assist older adults in maintaining a clean, organized, and hazard-free living environment.
• To provide support and assistance with basic household tasks, ensuring the safety and well-being of
our clients.
• To promote open communication and collaboration between clients, caregivers, and our agency for
effective coordination of basic home management services.


11. Light Housekeeping


Connect Home Care recognizes the importance of maintaining a clean and safe environment for our clients
in the state of Washington. We are committed to providing light housekeeping services that contribute to their
overall well-being and ensure a comfortable living space.
Goals:
• To assist clients in maintaining a clean and organized living environment.
• To promote a safe and sanitary environment to minimize the risk of accidents or health hazards.
• To provide light housekeeping services that are tailored to the client’s needs and preferences.
• To ensure open communication and collaboration between clients, caregivers, and our agency for
effective coordination of housekeeping services.

10. Meal Planning & Preparation Service


Connect Home Care recognizes the importance of proper nutrition and mealtime satisfaction for our clients
in the state of Washington. We are committed to providing meal planning and preparation services that meet
their dietary needs, preferences, and promote overall well-being.
Goals:
• To ensure that clients receive nutritious and well-balanced meals that meet their dietary
requirements and personal preferences.
• To provide meal planning and preparation services that are tailored to the client’s individual needs,
cultural preferences, and medical conditions.
• To promote food safety and hygiene practices during meal preparation.
• To ensure open communication and collaboration between clients, caregivers, and our agency for
effective coordination of meal planning and preparation.


11. Medication reminders


At Connect Home Care we have established guidelines for the self-administration of medication by clients
within our non-medical home care agency to support the independence of our clients and ensure safe
medication management. This policy applies to clients who can self-administer their medications with or
without assistance from caregivers.


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